| Day Two20 January 2010 |
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08:15 |
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Registration and refreshments
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08:45 |
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Chairman's opening comments
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Carol Moor, Director of HR, NEC Group
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08:50 |
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Keynote presentation - Fit for purpose?
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Conference room 1
- Are we doing the right things? Are we reading the future correctly?
- The new model - Is it working?
- What we need to do to get match fit?
Martin Tiplady, Director of HR, Metropolitan Police Service
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| 09:50 |
| Workshop |
| Healthy Workforce, Future Proofed Business |
Led by - Conference room 1
- Effective strategies for creating and sustaining a motivated workforce
- The how and why of integrated wellbeing: creating a motivated workforce, reducing absenteeism and work-related stress
Liz Cook, HR Director, Sega
Dr Tim Anstiss, Medical Doctor , TVU
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| Workshop |
| Connecting for Results
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Led by -
Conference room 2
- One of the largest IT projects in the World, run by Connecting For Health, has the ability to revolutionise the NHS and the way we use it.
- Developing the system involves aligning clinicians, users, IT architects and designers and a raft of other stakeholders such as Government.
- This session focuses on how some of that alignment has been achieved, and the lessons for Business as a whole, particularly on how you bring together differing teams with different viewpoints and values.
Clare Mitchell, NHS Lorenzo Delivery Director, CFH
Jane Owen Jones, Director, Lloydmasters Consulting
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| Workshop |
| Cost or opportunity? Supporting your employees to transition to a new career could be the smartest HR policy you ever establish' |
Conference room 3
- Build your 'employer brand' as a leadership organisation among staff, customers / users and suppliers by inspiring young people to become 'Smarter Citizens'
- Hear how 'Transition to Teaching' is adding to IBM's portfolio of progressive workforce policies that develop employees throughout their careers
- Create a loyal fan base and underpin the sustainability of your organisation by offering positive choices for employees seeking to change careers
- HR and Corporate Responsibility - good HR is good CSR!
Jonathan Ferrar, Director of Human Resources, UK and Ireland, IBM
Mark Wakefield, Corporate Citizenship & Corporate Affairs Manager, IBM
Jo Mullis, UK Workforce Lifecycle Programs(WLP) Manager, IBM
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| Workshop |
| Custom prepaid cards to remove processes and to incentivise staff |
Conference room 4
- Reduce costs, drive efficiencies, increase program effectiveness and enhance brand communications through prepaid cards
- Providing adaptable systems and processes to your staff and business partners
Thore Vestergaard, Prepaid Solutions EMEA, Citi
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| Workshop |
| FireStarter: The 7-Minute Secret
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Conference room 5
Unlock performance & results in your company, fast
- Purely business-focused NLP
- Presented by proven achievers
- Consistent and permanent change
- Measured results accessible daily online
- Multi-sensory, multimedia workshops
- 7-minute daily coaching call follow-ups and modular one-day workshops
Glen McCoy, Creative director , Carpe World
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| Workshop |
| Gaining value and justifying the coaching investment |
Conference room 6
- Judging when coaching is the appropriate intervention
- Using external coaches to meet the needs you can’t meet yourselves
- The power of developing a coaching culture
- What helps coaching programmes succeed
- Targeting the coaching intervention for maximum benefit
Heidi Ashley-Hacker, Founder / Principal Coach, AHA Executive Coaching
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Masterclass - The employee benefits dilemma - flex benefits, employee communication and pension compulsion. Practical solutions, innovative ideas
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Executive room 1
Tobin Coles, Director Flexible Benefits and Marketing , Lorica
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10:30 |
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| 11:15 |
| Challenges associated with delivering a comprehensive HR service across multiple jurisdictions |
Conference room 1
- Managing cultural and legislative differences across borders
- Providing linkage between regional and main offices
- Open forum questions and debate
Marc Weedon, Senior Director, Human Resources, Europe, Middle East & Africa, Polycom
Stefan Tonnon, Director Human Resource EMEA, Progress Software Netherlands
Jacqui Summons, Group HR Director, Intec
Andy Gillham, International HR Director, 3Com
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| Modernising HR in a unique public sector organisation: 3 pre-requisites |
Conference room 2
- Clear perception of the need to modernise the network of HR
- Designing the right model for modernising HR in the organisation
- Capacity to deliver the correct model fitting overall strategy
Fernando Garcia Ferreiro, Head of HRM development unit, European Commission Spain
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| Creating the platform for London 2012 |
Conference room 3
- Executive coaching and development of teams and leaders
- Knowledge nuggets – practical skills to manage change and talent
- The people journey and tactics to implement the vision and people strategy
Michele Owens, Head of Organisational Development, Olympic Delivery Authority
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| Improving NHS resources and leveraging people performance |
Conference room 4
- Research findings: What do 200 CEO’s want from HR now?
- Sustaining performance with ongoing cost cutting
- New models and service resources required for transactional HR
- How do we deliver future services, value and improved experience for HR Directors and customers?
Sian Thomas, Director, NHS Employers
Cheryl Lee, Director of HR, Medway NHS Foundation Trust
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| Youchoose - Perfecting commercially effective benefit offerings |
Conference room 5
- Offering appealing benefits to a diverse group of employees
- Reviewing the needs of employees from various forms of feedback
- Cutting costs but remaining a responsible employer
- Raising awareness of pensions and other important offerings
Kate Griffiths-Lambeth , Director of Human Resources, White & Case LLP
Kate Coulson, Senior HR Manager – Management Information and Reward, White & Case LLP
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| Serious Game based learning – a revolutionary new approach to corporate training through immersive virtual environments |
Conference room 6
- The power of gaming as a means of learning
- Trainee motivation – why traditional e-learning falls-short
- Let’s play – an interactive workshop session where you can discover virtual worlds developed in collaboration with some of Europe’s corporate thought-leaders
- Just for fun? A feedback session on the real-life application of skills acquired via virtual training environments
Damian Nolan, Director, DAESIGN
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Masterclass: HR's Role in Managing the CEO's Agenda: Workforce Planning and Analytics as a means of driving key business decisions
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Executive room 1
Peter Howes, Chief Executive Officer, InfoHRM
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| 12:00 |
| Workshop |
| Reconnecting People to the Business |
Conference Room 1
- Aligning organisation structure and roles with new business model
- Redefining performance expectations and metrics to reflect how value will be added
- Reviewing reward strategy and programs to engage executives, sales force and employee
Chantal Free, Practice Leader, Human Capital Group, Towers Watson
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| Workshop |
| Building a Strategic HR Function that Drives Talent and Business Outcomes |
Conference room 2
- Focusing HR Business Partners on the Right Skills, Knowledge and Activities
- Establishing an Effective HR - Business Manager Relationship
- Best Practices in Organizing a Strategically Effective HR Function
Christoffer Ellehuus, Practice Lead Europe, Corporate Leadership Council
Clare Moncrieff, Senior Research Director, Corporate Leadership Council
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| Workshop |
| The greatest wealth is health |
Conference room 3
- Leading UK employers Cisco and PerkinElmer describe the value of introducing the Best Doctors employee benefit
- What does quality in healthcare actually mean?
- How better clinical information means better outcomes
Charlie Johnston, UK HR Director, Cisco Systems
Mona Smith, HR Leader, PerkinElmer
Dominic Howard, Director, Best Doctors
Stephen Haynes, Director, Best Doctors
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| The role of learning and development in solving 'Wicked' organisational problems |
Conference room 4
- Learning and development's role in helping to address the ambiguity in the current unpredictable environment
- Wicked problems that have not been faced before and how to approach them
- Developing individuals innovation, creativity and leadership capabilities to help generate the correct solutions
Dr. Jan Stiles, Director of Executive Education, Warwick Business School
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| Workshop |
| Changing the face of the rewards industry |
Conference room 5 - My Rewards Company
- Do you already incentivise your customers or staff?
- Can you fully track your current rewards system in “real time”?
- Does your rewards system offer lifestyle products, travel, services, theatre and concert tickets as well as experiences?
- Is your rewards system geared for 100% redemption and does it currently offer a call back service to reward holders reminding them to redeem?
- Is your rewards system flexible enough to be used for customer retention, referrals, sales promotions, staff benefits, staff rewards, gifts and long service rewards?
Steve Sampson, Director, My Rewards Company
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| Workshop |
| Employers and Personal Accounts |
Conference room 6
- Impact of the Pension Reforms on larger employers
- The role of Personal Accounts
- PASLA
- Our new scheme name
Richard Bartlett, Head of Direct Distribution, Personal Accounts Delivery Authority
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Masterclass: CMP Resolutions - Introducing the best application of mediation to restore performance
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Executive room 1
Katherine Graham, Managing Director, CMP Resolutions
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12:45 |
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Networking Buffet Lunch
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Exhibition Hall
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| 14:00 |
| Talent for tomorrow – Structuring European talent development |
Conference room 1
- Designing the programme and selection criteria and aligning them with company goals
- Embedding CSR and mentoring into ‘Talent for Tomorrow’ succession projects
- Benefits gained and future aims to develop, motivate, engage and retain talented staff
Danny Kalman, HR Director Europe, Panasonic
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| Benchmarking levels of diversity and equality to improve the internal and external experience |
Conference room 2
- Board buy in and accountability to detailed measures of diversity levels
- Benchmarking of equality, diversity and inclusion levels with other private and public companies
- Interventions and matching the representation of customers to improve the experience
- Improving the diversity experience on leadership, representation, working environment, service delivery and keeping legally compliant
Ravi Chand, Head of Equality & Diversity Dictorate, Home Office
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| Improving decision making behaviours and performance levels |
Conference room 3
- Creating a framework for teams to be more decisive and effective
- Setting clear objectives for all staff and performance priorities for leaders
- Results from recent survey on ‘make a decision’ programme
Diane Tomlinson, HR Director Organisation Effectiveness Britain & Ireland, Cadbury's
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| Developing HR partners to build strategic HR practices |
Conference room 4
- Increasing the commercial acumen of HR to support the business
- How to change the mindset of staff to think strategically
- Challenges of two different but linked companies with regional and country practices
- Leveraging centres of excellence, shared resources and services to ease operational HR
Robin Hancock, HR Director, Europe, eBay
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Masterclass - Performance Management
After the Economic Crisis
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14:50 |
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Keynote presentation - What competencies should HR now demonstrate?
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Conference room 1 - via video link
- Understanding the context of your company, the economy and what your HR Department needs to achieve to add value
- Adding value to stakeholders (internal and external)
- Engagement of customers to invigorate the engagement of your staff
David Ulrich, Professor of Business, University of Michigan USA
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15:50 |
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Grand Finale Panel Debate -
Future proofing HR - How should the HR Director sustain and drive winning people strategies?
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| Open forum panel debate with questions from the audience |
Robin Hancock, HR Director, Europe, eBay
Kate Griffiths-Lambeth , Director of Human Resources, White & Case LLP
Sian Thomas, Director, NHS Employers
Carol Moor, Director of HR, NEC Group
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16:25 |
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Chairman's closing comments and end of summit
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Conference room 1
- Chairman's closing comments and observations from the summit
Carol Moor, Director of HR, NEC Group
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